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Online Physical Therapy: Same great care, new path!

Telehealth is a unique and rapidly evolving platform for the delivery of healthcare services.  It allows for convenient access to your healthcare provider--especially when circumstances limit on-site visits--through the use of electronic communications. 

Does it look and feel the same as seeing your physical therapist face-to-face?  We think so.  The largest difference is our inability to perform any manual therapy or hands-on guidance during our sessions together.  We know you value this as much as we do and what you may miss in human contact, we accommodate in all other ways. 

Our ability to evaluate, make a diagnosis, design and progress a treatment plan, educate, prescribe exercise, and restore meaningful activities into your life, stays exactly the same!  We see this as a great opportunity to expand our exceptional care from our office into your home.

Telehealth visits are currently open to all clients who are physically located in WA State at the time of their visit. To schedule your telehealth visit, please call us at (360) 752-2673 or fill out and submit the form at the bottom of this page.

So, relax, take a deep breath, and we look forward to connecting (virtually) soon!

Clients with a Scheduled Telehealth Visit

Please see the instructions below regarding forms to complete prior to your appointment.

All clients

Please click the link below that best describes your insurance coverage to electronically fill out, sign, and submit the required telehealth forms: 

If you are scheduled or will be seen for an initial evaluation:

In addition to the form(s) above, please electronically fill out, sign, and submit the following required form:

Our Notice of Privacy Practices and financial policies may be viewed or downloaded here.

Telehealth FAQs

What are the benefits of telehealth?

For suitable clients, benefits of telehealth include:

  • Convenience: Access highly-skilled clinical care from the comfort of your home, a fantastic option for clients who have long commutes, kiddos to keep an eye on, driving restrictions, limited mobility, limited public transportation options, or a packed schedule. 
  • Affordability: Choose to schedule telehealth as it meets your budget, while avoiding the cost of gas and extra time off work for the drive and wait after check-in.
  • Continuity of care: Touch base between visits or during extraordinary circumstances, like the COVID-19 outbreak.
  • Improved outcomes: Consistent care yields better results, and telehealth eliminates barriers to care.

Telehealth is not a replacement for traditional clinical care, but is a complimentary service that will provide our clinical staff the opportunity to offer skilled care in a greater capacity.

How exactly does telehealth work?

At least one hour prior to your scheduled telehealth appointment, your clinician will either email or text you a link. Click the link, and in just a few moments, you and your clinician will be able to see and hear each other in real time!

Your clinician can demonstrate mobilization techniques, check your range of motion, progress your home exercise plan, and much more.

CorePhysio uses a HIPAA-compliant platform called for telehealth visits. Watch the brief video below for a demonstration.

How can I set up a telehealth appointment?

If you are interested in telehealth care, please fill in the fields at the bottom of the page and click the "submit" button. We will reach out as services, in alignment with your preferences below, become available.

How should I prepare for my telehealth visit?

Just as you would for an in-clinic visit, wear comfortable clothing and maximize your time with your clinician by being on time for your session with questions in hand.

Additionally, please complete the following prior to your telehealth visit:

  • Make sure your electronic devices (phone or computer) are charged and ready to go. 
  • Clear your space to ensure adequate room for movement. 
  • Have any equipment you typically use in your program nearby.
  • We love kids and pets, and we want you to be able to focus on your care. Consider dedicating an interruption-free area when possible.

Will my insurance company cover telehealth?

An increasing number of commercial insurances do--and more are being added each day. As of May 2020, the following insurances have covered CorePhysio telehealth visits:

  • Kaiser (including MedAdvantage plans) - copays & coinsurance waived
  • Cigna
  • Regence
  • Premera
  • Aetna
  • Medicare
  • Labor & Industries

Because each insurance has a unique policy, each client has a unique plan, and insurance companies are changes policies daily, the best way to find out if telehealth is covered under your plan is to contact your insurance company directly. We recommend logging into your insurance company's online member site or calling the number on the back of your insurance card for more information.

When you contact your insurance company, asking the right questions is key:

  • Are physical therapists eligible for telehealth payment under my plan?
  • Are my out-of-pocket costs (copay, co-insurance, deductible) going to be the same for a telehealth visit?
  • Are there any restrictions on my or my physical therapist's locations (at home, etc.)?
  • What is the reference number and name of the agent answering my questions?

We are staying nimble and adapting as quickly as possible to updates provided by any of our contracted insurances.

How much does a telehealth visit cost?

Just as with an in-person visit, the cost can vary depending on the length of the visit and, for those with insurance coverage, your insurance company's contracted rates.

If you would like to pay privately for your telehealth visit, either because you do not have insurance coverage or your insurance plan does not cover telehealth, the following rates apply:

  • 30-minute return visit: $85
  • 45-minute return visit: $125
  • 45-minute initial evaluation: $160 

Please fill out and submit the form below to be contacted for scheduling:

First Name: *
Last Name: *
Email: *
Type of client: *
Type of insurance coverage (Kaiser, Regence MedAdvantage, private pay, etc.): *
Preferred clinician:
Comments or questions:
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