Provider/Client Partnership

You have invited us to partner with you on your journey to recovery and improved performance. We each have a role in ensuring the success of this partnership!

To understand your insurance coverage regarding your PT benefits
To secure a signed prescription from your physician or health care provider. Your health care provider can fax it to our office at 360-752-0271
To attend all appointments as scheduled and follow through with your self-care plan at home.
To schedule appointments efficiently the first time and prevent cancelation/rescheduling of appointments to the best of your ability. Missed appointments and cancelations with less than 48 hours' advance notice are subject to a $30 fee. When our cancellation rate is less than 10% for the month, CorePhysio makes a donation to a local charity. Thank you for thoughtfully scheduling your appointments, so you can help yourself and the community!
To communicate any concerns, questions, or changes in medical status to your PT team immediately.
To assist the PT team in working towards your treatment goals during each session by remaining punctual at the beginning and the end of their treatment session.
To communicate any changes in your insurance to the business office, as soon as possible.

To communicate effectively in writing, in person and by phone with our client’s treatment team
To effectively address the questions and concerns of our clients
To create a healing and supportive environment
To remain curious in our profession and be lifelong learners
To stay goal-focused in our treatment plan and interventions
To use each 40 minute treatment time efficiently and remain punctual for our present as well as our next client.

To submit all appropriate information for timely and efficient billing to insurance and/or client.
To work with the client to find and secure the optimal available appointment times for their PT appointments.
To keep them informed of any communication with their insurance company.
To forward any treatment-related questions or client concerns to a clinician.